How to Process a Partial Receipt Refund
After loading the original receipt into the refund workflow:
- Review all eligible receipt lines.
- Delete every item that is not being returned.
- For a multi-quantity line, keep only the quantity actually returned.
- Confirm the refund total, tax, discounts, and tender.
- Complete checkout and provide the refund receipt.
RepairNest POS tracks refunded quantity. A product line can be refunded only up to the quantity originally sold; a fully refunded item cannot be refunded again.
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