Refunds & Receipt Returns
Process a direct refund or return items from an original receipt while protecting the financial audit trail.
Choose the Right Refund Workflow
Use an original-receipt refund whenever the original sale can be found. RepairNest POS can load e...
How to Refund an Item from the Original Receipt
Navigation: Review → Receipts. Find and open the original receipt. Open its three-dot actions men...
How to Process a Direct Refund Without a Receipt
Open the Register. Select Refund mode. Search or scan the returned product. Confirm quantity, pri...
How to Process a Partial Receipt Refund
After loading the original receipt into the refund workflow: Review all eligible receipt lines. D...
Refund Safety Rules and Common Problems
Confirm you are in Refund mode before adding every direct-return line. Use the original receipt w...