How to Configure a Cancellation Fee
- Enable Cancellation Fee.
- Choose Percentage or Fixed Amount.
- Enter the fee value. Percentages must be from 0 through 100; fixed amounts cannot be negative.
- Save the settings.
- Make sure the amount agrees with your posted policy and applicable rules.
When a paid layaway is cancelled, the configured fee is retained and the remaining paid amount is used for the refund calculation.
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