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How to Add Serialized Items to a Layaway

Serialized products are tracked as individual physical units.

  1. Add the serialized product to the layaway.
  2. Follow the serial-number prompt when a unit must be assigned.
  3. Verify the serial or IMEI against the physical item.
  4. If your workflow leaves the serial editable, assign or confirm the final unit before delivery.
  5. Save only after every required serial is correct.

Whether the serial is locked or editable is controlled under Settings → Layaway. Use editable serials for flexible prepaid fulfillment; use locked serials when committing a particular unit.