Use Layaway for Reservations or Prepaid Sales
Traditional reservation
Use layaway when the store intends to hold merchandise for one customer while payments are collected. For serialized products, your settings determine whether a serial number is locked early or remains editable until fulfillment.
Prepaid sale or preorder
Use layaway to accept money for a product that will be supplied later—for example, a newly announced phone. You can document the customer, product, amount paid, and balance without unnecessarily locking a current serial number. When stock arrives and payment requirements are met, confirm the actual item and complete delivery.
This flexibility helps the store secure the sale while keeping inventory available for normal selling.
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