How to Confirm Serial Numbers at Delivery
For serialized merchandise, the system requires the physical unit to match the recorded serial or IMEI before delivery.
- Place the actual items beside the layaway.
- Compare every device serial with the layaway.
- If the serial was left editable, enter the final serial now.
- For multiple units, enter every required serial as prompted; the screen may accept serials separated by commas or new lines.
- Recheck the count and complete delivery.
This prevents the wrong device from leaving the store and preserves accurate ownership and warranty records.
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