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How to Confirm Serial Numbers at Delivery

For serialized merchandise, the system requires the physical unit to match the recorded serial or IMEI before delivery.

  1. Place the actual items beside the layaway.
  2. Compare every device serial with the layaway.
  3. If the serial was left editable, enter the final serial now.
  4. For multiple units, enter every required serial as prompted; the screen may accept serials separated by commas or new lines.
  5. Recheck the count and complete delivery.

This prevents the wrong device from leaving the store and preserves accurate ownership and warranty records.