How to Configure a Cancellation Fee

Navigation: Settings → Layaway → Cancellation Policy.

1. Enable Cancellation Fee.
2. Choose Percentage or Fixed Amount.
3. Enter the fee value. Percentages must be from 0 through 100; fixed amounts cannot be negative.
4. Save the settings.
5. Make sure the amount agrees with your posted policy and applicable rules.

When a paid layaway is cancelled, the configured fee is retained and the remaining paid amount is used for the refund calculation.