How to Add Serialized Items to a Layaway
Serialized products are tracked as individual physical units.
- Add the serialized product to the layaway.
- Follow the serial-number prompt when a unit must be assigned.
- Verify the serial or IMEI against the physical item.
- If your workflow leaves the serial editable, assign or confirm the final unit before delivery.
- Save only after every required serial is correct.
Whether the serial is locked or editable is controlled under Settings → Layaway. Use editable serials for flexible prepaid fulfillment; use locked serials when committing a particular unit.