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How to find and review a product

Products & Inventory 1. Product Catalog

In this guide: Find a product and review its catalog, pricing, and inventory information. Steps Open Inventory > Products. Use the search box to enter a product name, UPC/barcode, or SKU. Use the available filters to narrow the list by category, product type, ...

How to edit, merge, or remove a product

Products & Inventory 1. Product Catalog

In this guide: Correct product details, combine duplicates, or remove a product from a location. Edit a product Open Inventory > Products and select the product. Select Edit. Update the allowed details, then select Save. Merge duplicate products From the Produ...

How to create and manage categories

Products & Inventory 1. Product Catalog

In this guide: Organize products and assign the inventory behavior they should use. Create a category Open Inventory > Categories. Select New Category. Enter a clear category name. Choose the correct type: Itemized, Serialized, or Service. Add an image if usef...

How to check itemized stock

Products & Inventory 2. Itemized Inventory

In this guide: Check the quantity available for a product at the current location. Steps Confirm the correct location is selected. Open Inventory > Products. Search by product name, UPC/barcode, or SKU. Review the stock shown for the current location. Select t...

How to count and correct itemized stock

Products & Inventory 2. Itemized Inventory

In this guide: Reconcile the quantity in RepairNest POS with a physical count. Steps Open Inventory > Products and find the item. Open the product profile or stock-count action. Select the stock count or inventory adjustment option. Enter the quantity physical...

How itemized products work at the register

Products & Inventory 2. Itemized Inventory

In this guide: Find an itemized product, add it to the cart, and confirm the quantity. Steps Open the main register. Scan the UPC/barcode or enter the product name or SKU. Select the matching product if a result list appears. Confirm the quantity and price in ...

How to add serialized inventory

Products & Inventory 3. Serialized Inventory

In this guide: Receive devices that must be tracked individually by IMEI or serial number. Before you start The product must belong to a Serialized category. Have the vendor, purchase cost, IMEI or serial number, and device details ready. Confirm you are recei...

How to find a device by IMEI or serial number

Products & Inventory 3. Serialized Inventory

In this guide: Locate one device and confirm its product, location, status, and history. From Serialized Inventory Open Inventory > Serialized Inventory. Enter the complete IMEI or serial number in the search box. Open the matching record. Verify the product, ...

How to review a serialized item profile and history

Products & Inventory 3. Serialized Inventory

In this guide: Understand where a serialized item came from and what happened to it. Steps Open Inventory > Serialized Inventory. Search for the IMEI, serial number, or product. Select the item to open its profile. Review the product, IMEI/serial, current stat...

How to correct or move a serialized item

Products & Inventory 3. Serialized Inventory

In this guide: Use the appropriate tool when a device has the wrong identifier, product, or location. Choose the correct action Wrong location: Use an inventory transfer. Wrong product: Use the product-swap action from Serialized Inventory when available. Wron...

How to add a used device

Products & Inventory 4. Used Inventory

In this guide: Record a pre-owned device acquired from a customer or another source. Before you start Make sure Used Inventory is enabled for the location. Have the customer or source, product, IMEI or serial number, condition, purchase cost, and intended sell...

How to find, review, and sell a used device

Products & Inventory 4. Used Inventory

In this guide: Locate a pre-owned item, verify its details, and add the correct unit to a sale. Review the item Open Inventory > Used Inventory. Search by IMEI, serial number, product name, or other available details. Select the record. Verify the device, cond...

How to create and receive an inventory purchase

Products & Inventory 5. Inventory Operations

In this guide: Record inventory bought from a vendor and add it to the correct location. Steps Confirm the receiving location. Open Inventory > Purchases and select New Purchase. Select or create the vendor. Add each product and enter the received quantity and...

How to transfer inventory between locations

Products & Inventory 5. Inventory Operations

In this guide: Move itemized or serialized inventory while preserving location ownership and history. Before you start Confirm the source and destination locations. Verify the stock is available at the source. Use the exact IMEI or serial number for serialized...

How to print product and serialized labels

Products & Inventory 5. Inventory Operations

In this guide: Print labels that help staff scan and identify inventory. Steps Open the applicable product, serialized item, used item, or purchase record. Select the label-printing action. Choose the connected label printer and available label size. Confirm t...

How to review inventory reports

Products & Inventory 5. Inventory Operations

In this guide: Use inventory reports to review itemized balances, serialized devices, costs, and discrepancies. Steps Open Reports. Select the relevant inventory or product report. Choose the location and date range when available. Filter by product, category,...

1. Create a Purchase

Purchasing and Receiving

Start a received-inventory purchase and record its basic details.

2. Add Received Inventory

Purchasing and Receiving

Add itemized quantities and serialized units correctly.