Search Results

Confirm the register is in Sale mode. Click the product search field. Type a useful part of the product name. Review the matching products, price, and availability. Select the correct product. Enter quantity when needed and select Add. Name search is helpful w...

Place the cursor in the product search field. Scan or enter the complete IMEI or serial number. Let RepairNest POS find the exact available serialized unit at the current location. Confirm the product description, serial, condition, and sale price. Add it to t...

Place the cursor in the product search field. Scan the UPC or supported barcode. Confirm the exact matching product. Review quantity and price. Select Add. If scanning produces no result, type the number to rule out scanner focus or readability problems, then ...

Enter or scan the SKU in the product search field. Use the exact SKU when available. Confirm the returned product and current-location availability. Add the correct item to the cart. Partial SKU text may appear among broader results, so check the complete SKU ...

Use a miscellaneous line when the item should not be selected from inventory. Leave product search unused or clear it. Type a clear description in the Item Name field. Enter the quantity. Enter the selling price. Review the tax treatment. Select Add. Use a mea...

Before checkout, compare each cart line with the merchandise in front of you. Confirm item name, quantity, price, serial or IMEI, discount, and tax. Remove an incorrect line and add the correct one. Use the intended editing controls for quantity or price when ...

Add the products to the cart. Select the Discount total or the relevant item discount control. Choose or enter the authorized discount. Review the updated discount total, tax, and amount due. Confirm the reason or approval required by your store. Apply discoun...

Find the item in the cart. Open its edit or tax control. Turn tax off or on for that line. Confirm the item and receipt tax totals changed as expected. Only change tax when the sale qualifies under your store’s tax rules. A line-level change affects that item,...

At the bottom of the register, select the Tax Amount row to toggle tax for the complete cart. Select it again to restore tax. Review the current tax amount. Select Tax Amount once. Confirm the receipt tax and amount due changed. Select it again if tax should b...

Receipt Note: Information about this transaction. It stays with the receipt, such as a special sale explanation. Customer Note: Information connected to the customer for future visits. Save it from the Customer Note tab. Reference: An optional external or inte...

Use an original-receipt refund whenever the original sale can be found. RepairNest POS can load eligible items and track how much of each line has already been returned. Use a direct register refund only when your policy permits a return without the original r...

Navigation: Review → Receipts. Find and open the original receipt. Open its three-dot actions menu and select Refund. The eligible receipt items load into the register refund workflow. Delete any cart lines the customer is not returning. Adjust quantities only...

Open the Register. Select Refund mode. Search or scan the returned product. Confirm quantity, price, tax, and serial or IMEI when applicable. Select Add. If returning another item, confirm Refund mode again before adding it because the mode may return to Sale ...

After loading the original receipt into the refund workflow: Review all eligible receipt lines. Delete every item that is not being returned. For a multi-quantity line, keep only the quantity actually returned. Confirm the refund total, tax, discounts, and ten...

Confirm you are in Refund mode before adding every direct-return line. Use the original receipt whenever possible. Never refund more than the eligible sold quantity. Match serialized returns to the physical serial or IMEI. Confirm the customer, amount, tax, di...

Hold temporarily saves the current cart so an employee can serve another customer without cancelling or completing the first transaction. For example, if a customer needs more time to choose an accessory or retrieve payment, place the cart on hold and begin th...

Add at least one item to the cart. Select Hold beside the Cancel action. Select or confirm the customer, if helpful. Enter a useful description so staff can identify the cart. Choose whether to print a hold ticket. Choose whether prices should be hidden on the...

When placing a cart on hold, leave Print Hold Ticket selected to print a ticket automatically. You can also choose to hide prices. Place the ticket with the merchandise so staff can identify the order later. The ticket can be viewed again from the Held Invoice...