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Some Business Information Was Not Translated
The language feature translates supported RepairNest POS interface text. It does not automatically translate user-entered business data. The following may remain in the language in which they were entered: Product and category names Customer names and notes Re...
Language and Localization Troubleshooting
The preferred language is missing RepairNest POS currently supports English, Arabic, Spanish, and French. The interface returned to English Confirm the signed-in employee has a supported Language saved. English is the fallback when no valid preference is avail...
Back Office Employee Management
Use the RepairNest POS Back Office to create employees, assign locations and roles, manage access, and maintain employee records.
Back Office Access
Sign in to the Back Office and open the employee directory.
Employee Roles
Create and maintain roles that control what employees can do.
Create & Assign Employees
Add employees and assign the correct locations and roles.
Maintain Employee Access
Search, edit, reassign, and safely remove employee access.
Back Office Employee Management: Complete Guide
Employee accounts, location assignments, and roles are managed from the RepairNest POS Back Office rather than the store terminal. Open admin.autopaydesk.com, sign in with authorized Back Office access, and choose Employees. Use this book to Create and edit em...
How to Open the RepairNest POS Back Office
Go to admin.autopaydesk.com. Sign in with an account authorized for your organization. Complete any required verification. From the navigation panel, choose Employees. Back Office controls can affect access across locations. Use your own authorized account and...
Why Employees Are Managed in Back Office
The Back Office provides a centralized directory across the business. It lets an authorized manager connect one employee to the correct locations and role at each location. This is safer and clearer than managing core employee access independently at each stor...
How to Open and Search the Employee Directory
Sign in to Back Office. Select Employees. Use the search field to find an employee by name or contact information. Review the employee’s assigned locations and roles. Select the edit pencil when changes are required. The directory shows employees across the bu...
What Is an Employee Role?
An employee role is a reusable set of access rules that determines what an employee can do at an assigned location. Examples may include Owner, Manager, Sales Associate, Technician, or another role designed for your workflow. Assign the least access needed for...
How to Open and Manage Employee Roles
Open Employees in Back Office. Select Manage Roles. Review the existing role list. Create a role when a new reusable access pattern is needed. Edit a role when its authorized responsibilities change. Save and verify the resulting permissions before broad assig...
How to Design Roles Safely
Separate owner or administrator access from daily employee access. Give managers only the elevated controls they actually use. Limit financial deletion, refunds, settings, employee management, and sensitive reports. Create a technician role for repair work wit...
How to Create an Employee in Back Office
Open Employees. Select Add Employee. Enter the employee’s first name, last name, phone, and email as applicable. Create the employee’s register PIN. Choose optional employee flags such as driver or technician when they apply. Add internal notes or address info...
How to Assign Locations and Roles
While creating or editing the employee, open Locations & Roles. Select a location where the employee is allowed to work. Select the role the employee should have at that location. Add the assignment. Repeat for any additional authorized locations. Review the a...
How to Set a Secure Employee PIN
The employee PIN is used for register access and authorization workflows. Use a PIN that is not easily guessed. Do not reuse a manager or owner PIN for another employee. Do not share PINs between employees. Change a PIN when it may have been exposed. Verify th...
How to Mark an Employee as a Technician or Driver
Create or edit the employee. Find the employee classification options. Enable Technician when the employee should appear in supported repair-assignment workflows. Enable Driver when the employee performs supported delivery or driver work. Save the record. Thes...