Back Office Employee Management
Use the RepairNest POS Back Office to create employees, assign locations and roles, manage access, and maintain employee records.
Back Office Access
Sign in to the Back Office and open the employee directory.
How to Open the RepairNest POS Back Office
Go to admin.autopaydesk.com. Sign in with an account authorized for your organization. Complete a...
Why Employees Are Managed in Back Office
The Back Office provides a centralized directory across the business. It lets an authorized manag...
How to Open and Search the Employee Directory
Sign in to Back Office. Select Employees. Use the search field to find an employee by name or con...
Employee Roles
Create and maintain roles that control what employees can do.
What Is an Employee Role?
An employee role is a reusable set of access rules that determines what an employee can do at an ...
How to Open and Manage Employee Roles
Open Employees in Back Office. Select Manage Roles. Review the existing role list. Create a role ...
How to Design Roles Safely
Separate owner or administrator access from daily employee access. Give managers only the elevate...
Create & Assign Employees
Add employees and assign the correct locations and roles.
How to Create an Employee in Back Office
Open Employees. Select Add Employee. Enter the employee’s first name, last name, phone, and email...
How to Assign Locations and Roles
While creating or editing the employee, open Locations & Roles. Select a location where the emplo...
How to Set a Secure Employee PIN
The employee PIN is used for register access and authorization workflows. Use a PIN that is not e...
How to Mark an Employee as a Technician or Driver
Create or edit the employee. Find the employee classification options. Enable Technician when the...
Maintain Employee Access
Search, edit, reassign, and safely remove employee access.
How to Edit an Employee
Open the employee directory. Search for the employee. Select the edit pencil. Update identity, co...
How to Change an Employee Role or Location
Edit the employee in Back Office. Review Locations & Roles. Remove an assignment the employee no ...
How to Remove Employee Access Safely
Removing an employee can affect access but should not erase legitimate historical accountability....
Back Office Employee Troubleshooting
An employee cannot sign in Confirm the employee has an active assignment for that location and th...
Back Office Employee Management: Complete Guide
Employee accounts, location assignments, and roles are managed from the RepairNest POS Back Offic...