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How to Configure a Cancellation Fee

Layaway & Prepaid Sales Layaway Settings

Navigation: Settings → Layaway → Cancellation Policy. Enable Cancellation Fee. Choose Percentage ...

Updated 1 month ago by Sunny

How to Choose Locked or Editable Serial Numbers

Layaway & Prepaid Sales Layaway Settings

Navigation: Settings → Layaway → Serialized Inventory. Choose Locked when the serial selected for...

Updated 1 month ago by Sunny

How to Require a Minimum Deposit

Layaway & Prepaid Sales Layaway Settings

Navigation: Settings → Layaway → Minimum Deposit. Turn on the minimum-deposit requirement. Enter ...

Updated 1 month ago by Sunny

How to Open and Review Layaway Settings

Layaway & Prepaid Sales Layaway Settings

Navigation: Settings → Layaway. Layaway settings control how the module protects serialized inven...

Updated 1 month ago by Sunny

What Happens to Reserved Items After Cancellation?

Layaway & Prepaid Sales Complete, Deliver or Cancel

Cancelling the layaway releases its reserved merchandise so the store can sell or allocate it aga...

Updated 1 month ago by Sunny

How Layaway Refunds and Cancellation Fees Work

Layaway & Prepaid Sales Complete, Deliver or Cancel

When a paid layaway is cancelled, RepairNest POS calculates the refund from the amount already pa...

Updated 1 month ago by Sunny

How to Cancel a Layaway

Layaway & Prepaid Sales Complete, Deliver or Cancel

Navigation: Layaway → History → open the layaway → Cancel. Confirm that cancellation is permitted...

Updated 1 month ago by Sunny

How to Confirm Serial Numbers at Delivery

Layaway & Prepaid Sales Complete, Deliver or Cancel

For serialized merchandise, the system requires the physical unit to match the recorded serial or...

Updated 1 month ago by Sunny

How to Complete and Deliver a Layaway

Layaway & Prepaid Sales Complete, Deliver or Cancel

Navigation: Layaway → History → open the layaway. Confirm the customer’s identity and the correct...

Updated 1 month ago by Sunny

How to Correct a Same-Day Layaway Payment

Layaway & Prepaid Sales Payments & Customer Documents

Payment deletion is restricted to the currently open day end. This protects closed financial reco...

Updated 1 month ago by Sunny

How to View or Print a Layaway Statement and Receipts

Layaway & Prepaid Sales Payments & Customer Documents

Navigation: Layaway → History → open the layaway. Statement Select View Statement to show the ful...

Updated 1 month ago by Sunny

How to View Layaway Payment History

Layaway & Prepaid Sales Payments & Customer Documents

Navigation: Layaway → History → open the layaway → Payment List. The payment list provides an aud...

Updated 1 month ago by Sunny

How to Pay the Remaining Balance in Full

Layaway & Prepaid Sales Payments & Customer Documents

Navigation: Layaway → History → open the layaway. Review the remaining balance and merchandise. S...

Updated 1 month ago by Sunny

How to Take a Partial Layaway Payment

Layaway & Prepaid Sales Payments & Customer Documents

Navigation: Layaway → History → open the layaway. Confirm the customer and current balance. Selec...

Updated 1 month ago by Sunny

How to Add Serialized Items to a Layaway

Layaway & Prepaid Sales Create a Layaway

Serialized products are tracked as individual physical units. Add the serialized product to the l...

Updated 1 month ago by Sunny

How to Set Installments and a Due Date

Layaway & Prepaid Sales Create a Layaway

Installments give the customer a simple payment plan while the due date sets the expected complet...

Updated 1 month ago by Sunny

How to Create a Layaway Without Taking Payment

Layaway & Prepaid Sales Create a Layaway

You can create a layaway now and collect the first payment later when your settings and workflow ...

Updated 1 month ago by Sunny

How to Set the First Payment and Minimum Deposit

Layaway & Prepaid Sales Create a Layaway

The Layaway settings can require a minimum deposit as a percentage of the total. During creation,...

Updated 1 month ago by Sunny

How to Select the Customer and Add Products

Layaway & Prepaid Sales Create a Layaway

Navigation: Register → Layaway → New Layaway. Search for and select the correct customer. Create ...

Updated 1 month ago by Sunny

How to Create a Layaway

Layaway & Prepaid Sales Create a Layaway

Navigation: Register → Layaway → New Layaway. Select the customer. A customer is required so paym...

Updated 1 month ago by Sunny