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How to create a new repair ticket

Repairs & Tickets 1. Create a Repair

Create a repair ticket to record the customer, device, reported issues, intake details, and expec...

Updated 1 month ago by Sunny

Devices, Hardware & Displays overview

Devices, Hardware & Displays

Devices, Hardware & Displays explains how each register connects to receipt printers, label print...

Updated 1 month ago by Sunny

How to troubleshoot a payment terminal connection

Devices, Hardware & Displays 5. Payment Terminals

When a payment terminal is unavailable, check the device and integration before attempting a live...

Updated 1 month ago by Sunny

How to find and configure your supported payment terminal

Devices, Hardware & Displays 5. Payment Terminals

RepairNest POS shows the terminal settings that match the payment processor configured for the lo...

Updated 1 month ago by Sunny

How to customize the customer-screen idle message

Devices, Hardware & Displays 4. Customer-Facing Screen

Customize the idle screen so it matches the business and gives customers useful information while...

Updated 1 month ago by Sunny

How to show product advertisements or custom images

Devices, Hardware & Displays 4. Customer-Facing Screen

Choose what the customer-facing screen displays when it is not showing an active transaction. Sho...

Updated 1 month ago by Sunny

How to connect a customer-facing screen

Devices, Hardware & Displays 4. Customer-Facing Screen

Connect a second display so customers can follow supported checkout information without viewing t...

Updated 1 month ago by Sunny

How to troubleshoot DYMO label printing

Devices, Hardware & Displays 3. Label Printing

If a DYMO label does not print correctly, verify the hardware, software, and label configuration ...

Updated 1 month ago by Sunny

How to enable a DYMO label printer and choose label size

Devices, Hardware & Displays 3. Label Printing

Enable DYMO printing on a computer connected to a supported DYMO printer and running the required...

Updated 1 month ago by Sunny

How to auto-print integration transactions

Devices, Hardware & Displays 2. Receipt Printing

Supported integrations can print receipts separately from ordinary register sales. Configure inte...

Updated 1 month ago by Sunny

How to auto-print sales receipts and choose copies

Devices, Hardware & Displays 2. Receipt Printing

Automatic printing sends a receipt to the configured hardware printer after a supported sale comp...

Updated 1 month ago by Sunny

How to connect a Star WebPRNT receipt printer

Devices, Hardware & Displays 2. Receipt Printing

Use Star WebPRNT when a supported Star receipt printer is available over the network. Connect the...

Updated 1 month ago by Sunny

How to choose receipt paper size and presentation

Devices, Hardware & Displays 2. Receipt Printing

Match the receipt layout to the printer paper used by the current register. Choose the paper size...

Updated 1 month ago by Sunny

How to turn register sounds on or off

Devices, Hardware & Displays 1. Device Experience

Register sounds provide audible feedback for supported key presses and events on the current devi...

Updated 1 month ago by Sunny

How device-specific settings work

Devices, Hardware & Displays 1. Device Experience

Devices & Hardware contains settings that apply to the computer or register being configured, not...

Updated 1 month ago by Sunny

Payments, Taxes & Pricing overview

Payments, Taxes & Pricing

Payments, Taxes & Pricing settings define how RepairNest POS accepts money, calculates taxes and ...

Updated 1 month ago by Sunny

How to review Cash Discount or Dual Pricing before going live

Payments, Taxes & Pricing 5. Cash Discount and Dual Pricing

Before using Cash Discount or Dual Pricing with customers, verify the complete checkout and recei...

Updated 1 month ago by Sunny

How to configure a cash discount

Payments, Taxes & Pricing 5. Cash Discount and Dual Pricing

Cash Discount settings define the adjustment offered for eligible cash payments in supported conf...

Updated 1 month ago by Sunny

How surcharge profit settings affect reporting

Payments, Taxes & Pricing 4. Surcharges

A surcharge can contain revenue that the business keeps and an amount intended to cover another c...

Updated 1 month ago by Sunny

How to create a percentage or fixed surcharge

Payments, Taxes & Pricing 4. Surcharges

Create a surcharge for an additional transaction charge such as a convenience fee or other suppor...

Updated 1 month ago by Sunny