Search Results

Customer area: Search, select, or keep the Walk-In Customer. Sale/Refund switch: Determines whether newly added lines are sales or returns. Product entry: Search by name or scan an IMEI, serial number, UPC/barcode, or SKU. Cart: Review item name, quantity, pri...

Open the Register and confirm Sale is selected. Ask for the customer’s phone number and select the matching record, or keep Walk-In Customer. Scan an identifier or type the product name. Select the correct product and verify any required serial or IMEI. Confir...

The mode switch near the top of the register controls how the next item is added. Sale: Adds positive quantities and charges the customer. Refund: Adds negative quantities and prepares money to be returned. Use Sale for normal transactions. Use Refund only aft...

Ask, “What is the best phone number for your account?” and search that number before trying the customer’s name. Why phone-first works Names are easily misspelled or may have several variations. Several customers may share a similar name. A phone number usuall...

Open the customer selector on the register. Search by phone number whenever possible. Name search is also available. Review the matching customer details. Select the correct customer. Check the customer area for favorite status, notes, or blacklist warnings be...

Leave the default Walk-In Customer selected when the shopper does not want to provide information and your store does not require a customer for that transaction. A walk-in sale is fast, but it is not connected to an individual customer’s history, notes, loyal...

Customer note: A saved note appears with a red pulsing indicator so staff know to read it. The note may contain an important preference or warning. Favorite customer: A heart icon identifies favorite status. Blacklisted customer: The customer area turns red an...

Confirm the register is in Sale mode. Click the product search field. Type a useful part of the product name. Review the matching products, price, and availability. Select the correct product. Enter quantity when needed and select Add. Name search is helpful w...

Place the cursor in the product search field. Scan or enter the complete IMEI or serial number. Let RepairNest POS find the exact available serialized unit at the current location. Confirm the product description, serial, condition, and sale price. Add it to t...

Place the cursor in the product search field. Scan the UPC or supported barcode. Confirm the exact matching product. Review quantity and price. Select Add. If scanning produces no result, type the number to rule out scanner focus or readability problems, then ...

Enter or scan the SKU in the product search field. Use the exact SKU when available. Confirm the returned product and current-location availability. Add the correct item to the cart. Partial SKU text may appear among broader results, so check the complete SKU ...

Use a miscellaneous line when the item should not be selected from inventory. Leave product search unused or clear it. Type a clear description in the Item Name field. Enter the quantity. Enter the selling price. Review the tax treatment. Select Add. Use a mea...

Before checkout, compare each cart line with the merchandise in front of you. Confirm item name, quantity, price, serial or IMEI, discount, and tax. Remove an incorrect line and add the correct one. Use the intended editing controls for quantity or price when ...

Add the products to the cart. Select the Discount total or the relevant item discount control. Choose or enter the authorized discount. Review the updated discount total, tax, and amount due. Confirm the reason or approval required by your store. Apply discoun...

Find the item in the cart. Open its edit or tax control. Turn tax off or on for that line. Confirm the item and receipt tax totals changed as expected. Only change tax when the sale qualifies under your store’s tax rules. A line-level change affects that item,...

At the bottom of the register, select the Tax Amount row to toggle tax for the complete cart. Select it again to restore tax. Review the current tax amount. Select Tax Amount once. Confirm the receipt tax and amount due changed. Select it again if tax should b...

Receipt Note: Information about this transaction. It stays with the receipt, such as a special sale explanation. Customer Note: Information connected to the customer for future visits. Save it from the Customer Note tab. Reference: An optional external or inte...

Use an original-receipt refund whenever the original sale can be found. RepairNest POS can load eligible items and track how much of each line has already been returned. Use a direct register refund only when your policy permits a return without the original r...