Search Results

Payment deletion is restricted to the currently open day end. This protects closed financial records. Open the layaway and its Payment List. Verify the incorrect payment, amount, method, and date. If it belongs to the current day end, use the available delete ...

Navigation: Layaway → History → open the layaway. Confirm the customer’s identity and the correct layaway. Verify the balance. Collect any remaining payment. Confirm every item is available and matches the agreement. Confirm all required serial numbers or IMEI...

For serialized merchandise, the system requires the physical unit to match the recorded serial or IMEI before delivery. Place the actual items beside the layaway. Compare every device serial with the layaway. If the serial was left editable, enter the final se...

Navigation: Layaway → History → open the layaway → Cancel. Confirm that cancellation is permitted by your store policy. Review the amount paid and configured cancellation fee. Enter a clear cancellation reason or note. Review the refund calculation with the cu...

When a paid layaway is cancelled, RepairNest POS calculates the refund from the amount already paid and subtracts the cancellation fee retained under your settings. Percentage fee: The retained amount is calculated using the configured percentage. Fixed fee: T...

Cancelling the layaway releases its reserved merchandise so the store can sell or allocate it again. For serialized products, verify that the specific serial number is no longer committed before offering it to another customer. Confirm the layaway status is Ca...

Navigation: Settings → Layaway. Layaway settings control how the module protects serialized inventory, whether a deposit is required, and how cancellation fees are calculated. Review the Serialized Inventory choice. Review the Minimum Deposit requirement and p...

Navigation: Settings → Layaway → Minimum Deposit. Turn on the minimum-deposit requirement. Enter a percentage from 0 through 100. Review the preview showing what would be due on a sample total. Save the settings. During layaway creation, the required amount is...

Navigation: Settings → Layaway → Serialized Inventory. Choose Locked when the serial selected for the layaway must stay assigned to that customer. Choose Editable when staff may assign or replace the serial later. Locked serials work well for holding a specifi...

Navigation: Settings → Layaway → Cancellation Policy. Enable Cancellation Fee. Choose Percentage or Fixed Amount. Enter the fee value. Percentages must be from 0 through 100; fixed amounts cannot be negative. Save the settings. Make sure the amount agrees with...

A useful layaway policy should tell customers: The minimum deposit and payment expectations. The due date and what happens after it passes. Whether merchandise or a particular serial number is reserved. When the customer may receive the product. How cancellati...

Navigation: Layaway → History. Search by the available layaway or customer details, and use status and date filters to narrow the list. Pending/Open: In progress or awaiting its first payment. Fully paid but not delivered: Confirm the items and serial numbers,...

Navigation: Layaway → History → open the layaway → Edit. Review the customer, existing payments, total, products, installments, and due date. Make only the requested change. Do not reduce the new total below the amount the customer has already paid. Recheck se...

Deposit is higher than expected Check the grand total and the percentage under Settings → Layaway. The minimum is calculated from the total. Payment will not continue Confirm a valid customer is selected, the amount meets any required minimum, and it does not ...

Serial number is unavailable Confirm the unit belongs to the correct store, is available, and is not committed elsewhere. Wrong serial is attached If serials are editable and the layaway remains open, correct it before delivery. If serial locking prevents the ...

Use this checklist before completing or cancelling any layaway. For delivery Correct customer and layaway confirmed. Balance fully paid. Products and quantities available. Every serial or IMEI matches the physical item. Final receipt or statement provided. For...

The register is the center of everyday selling in RepairNest POS. It keeps the customer, products, prices, tax, discounts, notes, totals, and checkout together on one screen. Use this book to learn the layout, ring up a sale, identify products by name or code,...

Navigation: Open Register from the main navigation. The register is where employees build a cart and complete a sale or refund. The screen brings together customer selection, Sale/Refund mode, product search, cart items, receipt notes, customer notes, discount...