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Cash additions, pickups, and manual cash counts belong to the selected cash drawer and its open shift. If shifts are required and no shift is open, the POS prompts you to open one first. Select the physical cash drawer you are working with. Confirm that drawer...

Use the correct drawer and shift. Require the responsible employee to identify themselves. Add a useful note explaining unusual cash movement. Count pickups before removing them from the counter. Keep the approved starting float in the drawer. Perform schedule...

Add Cash records physical money placed into the selected cash drawer outside normal cash sales. Some stores refer to this as a cash drop into the register. Examples include adding a fresh float, returning authorized cash to the drawer, or placing money from a ...

Select the correct cash drawer and confirm its shift is open. Open Review → Cash → Add Cash. Review the current Cash in Drawer. Enter the amount being physically placed into the drawer. Enter a note explaining the source or reason. Save the Add Cash entry. Con...

Use Add Cash only when the drawer physically receives money that is not already explained by a normal register transaction. Appropriate examples Adding an approved starting or supplemental float Returning previously removed store cash to the drawer Adding cash...

Open the Add Cash list or history. Find the entry by date, drawer, employee, amount, or note. Review it against the physical event and supporting records. Edit only to correct an authorized mistake. Delete only a duplicate or invalid entry after confirming the...

A cash pickup records money removed from a register drawer during an open shift. It reduces expected drawer cash without treating the removal as a sale, refund, or expense. Pickups are especially useful during busy seasons, high-volume days, or any time a draw...

Select the correct drawer and confirm its shift is open. Open Review → Cash → Cash Pickup. Review Cash in Drawer, Starting Cash, and Available Pickup. Select the responsible employee. Enter the pickup amount or choose an available quick-pickup amount. Add a no...

Available Pickup is the amount that can normally be removed while keeping starting cash in the drawer. Compare the proposed pickup with Available Pickup. Use the Available Pickup shortcut when you want to remove all excess cash. If the amount includes starting...

Suppose a busy day produces $2,000 in drawer cash. Instead of leaving all $2,000 until closing, the store might complete three documented $500 pickups. At closing, only about $500 remains to be counted in the drawer, while the earlier $1,500 is already represe...

Open the Cash Pickup list. Find the entry by date, drawer, employee, amount, or note. Open its receipt to review the pickup amount, pickup employee, and related details. Print or retain the receipt according to store policy. Edit an incorrect amount or note on...

A closing shortage tells you that a problem occurred somewhere in the shift. Mid-shift cash counts divide the day into smaller, time-stamped checkpoints. If the drawer matched at 7:00 PM but was short at the 9:00 PM close, the likely investigation window is th...

Pause activity on the selected drawer. Open Review → Cash → Cash Count. If prompted, select the drawer with the open shift and reopen Cash Count. Count each bill and coin using the denomination fields. Review the counted total, expected cash, and variance when...

Choose a schedule based on cash volume and risk. Many stores benefit from three or four counts during a busy day, plus the required opening and closing counts. Useful checkpoints After the morning rush At employee or manager handoff After a large pickup or unu...

Balanced means counted cash matches expected cash. Over means more physical cash was counted. Short means less physical cash was counted. Count the drawer again. Verify denomination quantities. Review recent cash sales, refunds, expenses, Add Cash entries, and...

Open Reports. Choose Cash Count History. Select the reporting period. Review Latest Check, Last Balanced, and the number of checks in the period. Review each count’s time, employee, drawer, shift, counted amount, expected amount, and variance. Expand a record ...

Open Cash Count History for the affected date. Find the closing shortage or latest non-balanced count. Locate Last Balanced. Note the balanced count’s exact time, employee, drawer, and shift. Review transactions and cash-control activity after that checkpoint....

Use the Cash Pickup and Add Cash lists to confirm the movements that changed expected drawer cash. Select the correct date or period. Match each entry to the cash drawer and shift. Review the employee, amount, time, and note. Open available receipts for suppor...