1. Create a Repair
Create a repair ticket from customer selection through pricing and checkout.
How to create a new repair ticket
Create a repair ticket to record the customer, device, reported issues, intake details, and expec...
How to select the customer, category, device, and issues
Customer Choose the customer who owns the device. Confirm the name and contact information before...
How to record device intake details securely
Complete intake details carefully so technicians can identify, locate, test, and return the corre...
How repair price, diagnostic fee, deposit, and tax work at intake
Pricing at intake establishes the expected repair charge and any amount collected before work beg...