How to use device, issue, and technician performance

The lower dashboard ranks the devices and work driving the repair business.

• Device categories: Categories with the most repair demand.
• Common repair issues: Frequently reported problems.
• Most repaired devices: Device models generating the most work.
• Technician performance: Total, fixed, delivered, in-shop, and revenue values by technician.

Use these trends for staffing, parts planning, training, and marketing. Always consider the selected date range and repair volume before drawing conclusions.