Repair Dashboard & History

Understand repair performance, workload, attention queues, and the searchable repair list.

Read repair totals, revenue, collections, balance due, and turnaround metrics.

Use Repair Performance to understand workload, revenue, collections, outstanding balances, and tu...

The lower dashboard ranks the devices and work driving the repair business. Device categories: Ca...

Use pipeline stages and attention queues to prioritize repair work.

The pipeline shows the number and percentage of repairs at each operational stage. Open: Active r...

Needs Attention highlights work that may require immediate follow-up. Fixed repairs waiting for p...

Search, filter, review, and act on historical repair records.

Open Repair > List. Enter a customer, phone number, ticket, device, IMEI, serial, or other suppor...

Open the action menu beside a repair to use the available record tools. Open: View the Repair Pro...

Use the Repair Performance dashboard to track total repairs, revenue, collections, balance due, t...