4. Refund, Close and Delete
Safely resolve unpaid, incomplete, refunded, completed, or erroneous repairs.
How to refund or mark an incomplete repair
Use the close workflow to resolve a repair that cannot be completed or must return collected mone...
How to close a completed repair
Confirm all work, parts, and checklists are complete. Verify repair status and device handoff. Re...
How to delete a repair safely
Delete only duplicate, test, or truly erroneous repair records. Use status, refund, and close wor...