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5. Cash Discount and Dual Pricing

Payments, Taxes & Pricing

Configure supported cash-versus-non-cash pricing programs.

1. Device Experience

Devices, Hardware & Displays

Configure settings stored for the individual register device.

2. Receipt Printing

Devices, Hardware & Displays

Choose receipt presentation, paper size, printer connection, and automatic copies.

3. Label Printing

Devices, Hardware & Displays

Connect and configure supported DYMO label printers.

4. Customer-Facing Screen

Devices, Hardware & Displays

Connect and customize the display customers see during checkout and idle time.

5. Payment Terminals

Devices, Hardware & Displays

Configure supported Dejavoo, PAX, Clover, and Stripe Terminal devices.

1. Create a Repair

Repairs & Tickets

Create a repair ticket from customer selection through pricing and checkout.

2. Repair Ticket Information

Repairs & Tickets

Open and edit the customer, device, issue, and problem details on a repair.

3. Repair Profile Navigation

Repairs & Tickets

Understand the repair profile, workflow steps, pricing summary, and available actions.

4. Repair Appointments

Repairs & Tickets

Create and manage repair appointments when enabled.

1. Repair Performance Dashboard

Repair Dashboard & History

Read repair totals, revenue, collections, balance due, and turnaround metrics.

2. Workflow and Attention

Repair Dashboard & History

Use pipeline stages and attention queues to prioritize repair work.

3. Repair History and Search

Repair Dashboard & History

Search, filter, review, and act on historical repair records.

1. Core Repair Details

Repair Work & Status

Edit device, category, issues, problem description, pricing, and additional information.

2. Technicians, Tasks and Parts

Repair Work & Status

Assign work, track tasks, and add or remove parts.

3. Checklists, Notes and Images

Repair Work & Status

Document device condition, work evidence, and internal notes.

4. Vendor Work and Loaners

Repair Work & Status

Track outsourced work, vendor costs, and loaner devices.

5. Completion, Reopening and Delivery

Repair Work & Status

Complete, reopen, and return the repaired device to the customer.