5. Completion, Reopening and Delivery
Complete, reopen, and return the repaired device to the customer.
How to complete a repair as Fixed or Cannot Fix
Review tasks, parts, checklists, notes, pricing, and balance. Select Complete Repair. Choose Fixe...
How to reopen a completed repair and record the reason
Reopen a repair when legitimate additional work or correction is required after completion. Open ...
How to mark a device ready and delivered
Use Device Handoff to distinguish completed work from physical return to the customer. Confirm th...