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The language feature translates supported RepairNest POS interface text. It does not automatically translate user-entered business data. The following may remain in the language in which they were entered: Product and category names Customer names and notes Re...

The preferred language is missing RepairNest POS currently supports English, Arabic, Spanish, and French. The interface returned to English Confirm the signed-in employee has a supported Language saved. English is the fallback when no valid preference is avail...

Employee accounts, location assignments, and roles are managed from the RepairNest POS Back Office rather than the store terminal. Open admin.autopaydesk.com, sign in with authorized Back Office access, and choose Employees. Use this book to Create and edit em...

Go to admin.autopaydesk.com. Sign in with an account authorized for your organization. Complete any required verification. From the navigation panel, choose Employees. Back Office controls can affect access across locations. Use your own authorized account and...

The Back Office provides a centralized directory across the business. It lets an authorized manager connect one employee to the correct locations and role at each location. This is safer and clearer than managing core employee access independently at each stor...

Sign in to Back Office. Select Employees. Use the search field to find an employee by name or contact information. Review the employee’s assigned locations and roles. Select the edit pencil when changes are required. The directory shows employees across the bu...

An employee role is a reusable set of access rules that determines what an employee can do at an assigned location. Examples may include Owner, Manager, Sales Associate, Technician, or another role designed for your workflow. Assign the least access needed for...

Open Employees in Back Office. Select Manage Roles. Review the existing role list. Create a role when a new reusable access pattern is needed. Edit a role when its authorized responsibilities change. Save and verify the resulting permissions before broad assig...

Separate owner or administrator access from daily employee access. Give managers only the elevated controls they actually use. Limit financial deletion, refunds, settings, employee management, and sensitive reports. Create a technician role for repair work wit...

Open Employees. Select Add Employee. Enter the employee’s first name, last name, phone, and email as applicable. Create the employee’s register PIN. Choose optional employee flags such as driver or technician when they apply. Add internal notes or address info...

While creating or editing the employee, open Locations & Roles. Select a location where the employee is allowed to work. Select the role the employee should have at that location. Add the assignment. Repeat for any additional authorized locations. Review the a...

The employee PIN is used for register access and authorization workflows. Use a PIN that is not easily guessed. Do not reuse a manager or owner PIN for another employee. Do not share PINs between employees. Change a PIN when it may have been exposed. Verify th...

Create or edit the employee. Find the employee classification options. Enable Technician when the employee should appear in supported repair-assignment workflows. Enable Driver when the employee performs supported delivery or driver work. Save the record. Thes...

Open the employee directory. Search for the employee. Select the edit pencil. Update identity, contact, PIN, classifications, notes, address, or location-role assignments. Review every active location. Save the changes. When an employee changes jobs or locatio...

Edit the employee in Back Office. Review Locations & Roles. Remove an assignment the employee no longer needs. Add the correct location and role. Save. Have the employee sign in again and verify the available workflow. Do not leave old elevated roles active af...

Removing an employee can affect access but should not erase legitimate historical accountability. Confirm the exact employee and reason for removal. Review every assigned location and role. Remove or disable access according to company policy. Use deletion onl...

An employee cannot sign in Confirm the employee has an active assignment for that location and the correct PIN. A role is missing Open Manage Roles and verify the role exists before assigning it. The employee sees the wrong tools Review the role assigned at th...

Payment Method Settings controls which tender choices employees see, how card processing connects, and what information checkout requires for each method. Use this book to Create, hide, edit, or remove payment methods. Require a signature, address, or last fou...