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How to Add or Edit a Cash Drawer
Open Settings, then select Shift. In Cash Drawer, expand the cash drawer list. Select New to add a drawer. Enter a clear drawer name, such as “Front Counter” or “Register 2.” Enter the Default Cash Open amount, if your store normally begins with a standard flo...
How to Use One Drawer on Multiple Registers
Create a drawer that represents the shared physical till. At each participating register, open the shift or drawer selection screen. Select the same cash drawer name. Confirm that employees understand they are contributing activity to one shared shift. All par...
How to Select a Cash Drawer
Open the register or the Shift area. If no cash drawer is selected, choose Select Cash Drawer. Pick the drawer that matches the physical till your register will use. Continue to Open Shift. If several computers should share one shift, select the same drawer on...
How to Open a Shift
Select the correct cash drawer. Choose Open Shift. Review the notice showing whether the shift will join the current day end or create a new day end. Choose Count Cash to enter quantities by denomination, or Enter Total to type one starting amount. Review the ...
How to Enter and Verify Starting Cash
Starting cash is the float available when the shift begins. Count by denomination Choose Count Cash. Enter the quantity of each bill and coin. Check the calculated total. Enter one total Choose Enter Total. Type the full starting amount. The open-shift screen ...
How to Review an Open Shift
Use the Shift area to confirm the active drawer and review the current shift before closing it. Shift summaries can include sales, payment methods, refunds, expenses, purchases, open invoices, category totals, and cash activity, depending on your permissions a...
How to Close a Shift
Finish or pause register activity for the selected cash drawer. Choose Close Shift. Count the physical cash using the denomination fields. Review Expected Cash, Counted, and the calculated Difference, when your permissions allow those totals. Enter a note if a...
How to Handle Counted Cash, Leaving Cash, and Differences
Counted is the physical cash found in the drawer. Expected Cash is the system calculation. Their difference identifies an overage, shortage, or balanced drawer. Leaving Cash is the portion retained in the drawer for the next shift. The remaining amount becomes...
How to Close Day End Manually
Day end finalizes the entire business date, including all shifts and invoices assigned to it. Close every open shift for the business date. Choose Close Day End. Review the business date, shift count, invoice count, sales, expected cash, and status. Resolve an...
How to Configure Automatic Day End
Open Settings → Shift. Find Automation. Enable Auto Close Day End. Select the automatic close time. Times are available in 15-minute intervals. Save the settings. The selected time follows the POS location’s configured time zone. Choose a time after normal sto...
How to Choose Manual or Automatic Day End
Use manual day end when a manager must review totals, confirm every shift, and decide exactly when the business date is finalized. This is best for stores with changing hours or late transactions. Use automatic day end when the store follows a reliable nightly...
How to Add, Remove, or Reorder Cash Denominations
Open Settings → Shift. Go to Denominations. Enter a positive bill or coin value and select Add Denomination. Drag denominations into the order employees should count them. Use the delete action to remove denominations your store does not use. Save the settings...
How to Count Cash by Denomination
Denomination counting reduces arithmetic errors and creates a repeatable opening and closing routine. Open the cash-count screen. Enter the physical quantity for each bill and coin—not its total value. Review the calculated amount for every row. Compare the gr...
How to Enable Automatic Shift Receipt Printing
Open Settings → Shift. In Automation, enable Auto Print Receipts. Save the settings. When enabled, the shift receipt is printed automatically as part of the shift-close workflow, using the configured receipt printer and current shift receipt layout. Before rel...
How to Customize the Shift Closing Receipt
Open Settings → Shift. Find Receipt Design and choose Customize Receipt. Add the sections and individual totals your store needs. Drag items into the preferred printing order. Remove items that do not belong on the closing receipt. Review the receipt preview. ...
What Can Appear on a Shift Receipt?
The receipt designer can include headings and design elements, shift and register details, and detailed operating totals. Common choices Shift status, shift number, register name, date, and time Opening detail, closing detail, starting cash, counted cash, cash...
Favorite Products: Complete Guide
Favorite Products gives employees fast, visual access to the items they sell most. Instead of searching for the same product repeatedly, select its favorite tile to add it directly to the register cart. What you can do Show a Favorites icon in the top toolbar....
What Are Favorite Products?
Favorite Products are configurable shortcut tiles for common register items. Each tile can represent an inventory product or a custom miscellaneous item. Benefits Fewer searches and fewer screen touches Consistent access to best-selling products and routine se...