How to Handle Counted Cash, Leaving Cash, and Differences

Counted is the physical cash found in the drawer. Expected Cash is the system calculation. Their difference identifies an overage, shortage, or balanced drawer.

Leaving Cash is the portion retained in the drawer for the next shift. The remaining amount becomes cash in hand for removal or deposit according to your store procedure.

When there is a difference

1. Count the drawer again.
2. Verify that every denomination quantity is correct.
3. Review refunds, cash expenses, payouts, and other shift activity.
4. Add a concise closing note when required.
5. Escalate unexplained differences according to store policy.