Payment Method Troubleshooting
Resolve missing methods, checkout prompts, processor issues, and bypass-PIN problems.
A Payment Method Is Missing at Checkout
Open Settings → Payment Methods and confirm the method is present and not hidden. Refresh the pay...
Checkout Requires Unexpected Information
Open the Options section and review which methods are selected for Signature, Require Address, La...
The Card Terminal Is Not Responding
Confirm online processing is enabled. Verify the correct payment processor is selected. Open the ...
The Integration Bypass PIN Does Not Work
Confirm Credit Card Integration PIN is enabled. Have an authorized manager select Update Password...