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Managing Customers
Learn how to create, find, edit, and understand customer records in RepairNest POS.
Customer Status and Safety
Use customer status tools to recognize valued customers and warn staff about known concerns.
Customer Details and History
Manage customer addresses and review account, receipt, and transaction history.
1. Product Catalog
Create, organize, find, and maintain the products your team sells.
2. Itemized Inventory
Track quantities for accessories, parts, supplies, and other products sold from shared stock.
3. Serialized Inventory
Manage individually tracked devices by IMEI or serial number, including status, history, and availability.
4. Used Inventory
Record, review, and sell pre-owned devices acquired from customers or other sources.
5. Inventory Operations
Receive inventory, transfer stock, print labels, and review inventory records and reports.
1. Create a Purchase
Start a received-inventory purchase and record its basic details.
2. Add Received Inventory
Add itemized quantities and serialized units correctly.
3. Costs and Payment
Understand purchase cost, average cost, payments, and vendor balances.
4. Manage Purchase Records
Find, review, edit, correct, and verify saved purchases.
1. Set Up Daily Target
Build a realistic daily goal from monthly expenses, desired profit, and business days.
2. Understand Daily Performance
Read loss, break-even, profit, and the detailed Profit Breakdown.
3. Display and Alerts
Choose where Daily Target appears and connect it with sales alerts.
1. Scheduled Sales Summaries
Send sales-summary text messages to selected recipients at scheduled times.
2. Event Alerts
Receive immediate text messages for important location and performance events.
3. Day-End Email Summaries
Send a shift-close summary by email to selected recipients.