# Repairs & Tickets overview

Use Repairs & Tickets to create a complete intake record and open the Repair Profile.

The current intake follows six steps: customer, category, device, issues, intake details, and pricing. After creation, use the profile to edit allowed details and move through Repair Information, Review & Settle, and Return Device.

## Continue through Repair Operations

- [Dashboard and history](https://help.repairnestpos.com/books/repair-dashboard-history)
- [Repair work and status](https://help.repairnestpos.com/books/repair-work-status)
- [Payments, documents, and closeout](https://help.repairnestpos.com/books/repair-payments-documents-closeout)
- [Repair settings](https://help.repairnestpos.com/books/repair-settings-configuration)