# 2. Technicians, Tasks and Parts

Assign work, track tasks, and add or remove parts.

# How to assign a technician and manage repair tasks

1. Open the repair’s Review & Settle or Work Details area.
2. Assign the technician responsible for the repair.
3. Add each task required to complete the work.
4. Update task progress as work is performed.
5. Remove a mistaken task only after confirming it is not needed for the record.

Clear assignments and task descriptions help the dashboard distinguish unassigned tickets and outstanding work.

# How to add, select, or remove repair parts

Add parts to document the components used and include eligible charges in the repair.

1. Open Work Details.
2. Select an inventory part or add the supported repair item.
3. Confirm quantity, cost, and selling price when shown.
4. Save the part to the repair.
5. Remove an incorrect part before completing the repair.

Confirm stock ownership and availability at the current location. Serialized inventory must follow its identifier and availability rules.