How to delete an incorrect repair payment

Delete a repair payment only when the payment record itself is erroneous and the authoritative processor or cash record supports the correction.

1. Open Payments List.
2. Identify the exact payment by date, method, and amount.
3. Select Delete.
4. Read the confirmation and approve only the intended record.
5. Verify the repair’s paid amount and balance due.

Deleting a POS payment record does not necessarily refund an external card transaction. Verify the processor separately.