When Should You Use Layaway?
Layaway is useful when a customer wants an item but will pay over time, wants to preorder an upcoming product, wants to make a deposit today, or wants a clear receipt for a prepaid purchase.
Before starting
- Explain whether merchandise will be reserved.
- Explain the minimum deposit and due date.
- Explain the cancellation policy and any fee.
- Confirm when the customer may take possession.
- For serialized merchandise, decide whether the serial must be assigned now or at delivery.