Layaway Closing Checklist

Use this checklist before completing or cancelling any layaway.
For delivery
Correct customer and layaway confirmed.
Balance fully paid.
Products and quantities available.
Every serial or IMEI matches the physical item.
Final receipt or statement provided.
For cancellation
Cancellation reason recorded.
Paid amount and fee reviewed.
Refund calculation explained.
Cancellation/refund document provided.
Reserved stock and serials released and physically returned.