How to troubleshoot DYMO label printing If a DYMO label does not print correctly, verify the hardware, software, and label configuration in order. Troubleshooting checklist Confirm the printer is powered on and connected to this computer. Open DYMO Connect and verify that it recognizes the printer. Confirm DYMO is enabled in Devices & Hardware. Match the selected label size to the roll installed in the printer. Check label orientation and clear any jam. Reload RepairNest POS after reconnecting the printer. Try a controlled test label before printing a large batch.