# How to troubleshoot DYMO label printing

If a DYMO label does not print correctly, verify the hardware, software, and label configuration in order.

## Troubleshooting checklist

- Confirm the printer is powered on and connected to this computer.
- Open DYMO Connect and verify that it recognizes the printer.
- Confirm DYMO is enabled in Devices & Hardware.
- Match the selected label size to the roll installed in the printer.
- Check label orientation and clear any jam.
- Reload RepairNest POS after reconnecting the printer.
- Try a controlled test label before printing a large batch.