Cash Management Troubleshooting

Cash Count asks for another drawer
Select the cash drawer that has the open shift, then reopen Cash Count.
A pickup is blocked
The amount cannot exceed cash in the drawer. If it exceeds Available Pickup, it includes starting cash and requires confirmation.
Add Cash requires an open shift
Open a shift for the selected drawer first when shift enforcement is enabled.
The closing total is unexpected
Review Add Cash, Cash Pickup, expense-from-register activity, refunds, and the latest Cash Count History.
A saved count is missing
Confirm that denominations were entered and the Cash Count window was closed to save, then refresh the report period.